Cajo & Associates Lawyers

Privacy Policy

Privacy Policy Overview

The privacy and confidentiality of our clients’ personal and legal information is critical to the legal services provided by Cajo & Associates Lawyers. With more than 15 years of experience providing legal services to individuals and companies in Mesa, Arizona and throughout the United States, our professional reputation and success are based on professionalism, trust, and personalized client service. Cajo & Associates Lawyers will be collecting, using, storing, disclosing, and protecting your personal information in accordance with the attached Privacy Policy whenever you obtain legal services from us, contract with us, or otherwise communicate with us through any means, including (but not limited to) our website (https://cajoabogados.com/).

Coverage and Scope

This Privacy Policy covers all persons and entities that do business with Cajo & Associates Lawyers. This includes current clients, prospective client matters, visitors to this website, and corporate collaborations. It applies to all personal and sensitive information received regarding in-person consultations, telephonic or virtual consultations, data submitted through online forms, e-mail correspondence, or any other means related to the provision of our legal and consulting services. Your engagement of our firm tacitly accepts the terms of this policy.

Our Pledge to Maintain Confidentiality

A law firm has a legal and ethical duty to hold in confidence all information relating to the representation of a client. Every lawyer and every staff person at the firm is trained, and they have signed confidentiality agreements in which they agree, as a legal duty, to maintain the confidentiality or privilege of all client-related information. Also, the firm takes further internal steps to ensure that your information is kept confidential and is accessible only by lawyers and staff who are directly assigned to your matter.

Information Collected

Cajo & Associates Lawyers will collect the following types of information to effectively represent you and provide our services:

  • Personal information: Name, date of birth, address, phone numbers, email addresses, identification documents, and other means of contact.
  • Matter information: Information related to your legal matter, your finances, or other personal or corporate business pertinent to your legal matter (i.e., tax records, accounting books for companies/estates in case of probate, other corporate documents), criminal or civil records relevant to your matter, contracts, correspondence.
  • Company information: If you are our client because you are a company/corporation, limited liability company, partnership, trust, or estate, we may collect information such as corporate registration documents, tax identification numbers, contracts, and internal company policies.
  • Digital information: IP address, browser version, device information, and website usage through analytic tools and cookies on our website – see section Cookies and website analytics.
  • Communication records: All call logs, emails recorded in a system which is monitored by administrators according to the Privacy directive 2002/58/EC; SMS conversations; WhatsApp conversations; record of schedule of appointments.

Means by Which Information is Collected

We may collect information from you directly when you:

  • Set an appointment with us via phone, WhatsApp, or our appointment scheduling tool.
  • Send us your information by email or forms on our website.
  • Provide us your information during consultations in our offices, by phone, or remotely through various means.
  • Retain us to represent you or provide services to others on your behalf.
  • Use our website, in which case your activity on the website may result in certain types of data being collected automatically through cookies and similar technologies (explained briefly further along in this policy).

Occasionally, we may receive information about you from third-party sources with your consent. For example, other counsel and law firms that we work with, courts and court-appointed bodies (such as lien examiners), public agencies, or employment centers that are relevant to a particular matter.

Purposes for Collection and Use of Information

The information we collect is used in a limited number of ways for business and legal purposes, including:

  • Providing you with legal advice, representation, and/or consultation.
  • Developing, managing, processing, and administering your case, including communication and documentation.
  • Satisfying our professional and legal obligations, including anti-money laundering requirements, ID requirements, conflict checks, and other requirements of our profession.
  • Arranging appointments and providing efficient client care.
  • Dealing with any queries and requests for information from you.
  • Improving our website, services, and client experience by using analytics and records, and feedback.
  • Sending you communications relating to our services (if you have not opted out of receiving such communications).

We do not sell, lease, or license your personal information for sending marketing communications to third parties.

Lawful Bases for Processing Personal Data

Our processing of your personal information shall be undertaken in compliance with applicable data protection legislation and shall be supported by one or more of the following legal grounds for processing:

  • Your specific consent where required for the processing of certain categories of information.
  • A necessity to process in respect of the performance of a contract such as a legal services contract.
  • Our legitimate interests in the provision, improvement, and security of our legal services.
  • Compliance with legal obligations, such as record-keeping and reporting, and cooperation with authorities or others to which we are compelled to when required.

Protection of Information

Cajo & Associates Lawyers has taken strong physical, technical, and organizational safeguards to prevent unauthorized access, disclosure, adaptation, or destruction of your personal information. Our security measures include:

  • Storing physical records in locked premises or cabinets
  • Encrypting data on computers or other electronic devices and when communicated by email and/or instant messaging
  • Using firewalls and secure server environments
  • Regularly reviewing and upgrading security policies and computer networks
  • Conducting regular staff awareness training in privacy protection and confidentiality

Additionally, Cajo & Associates Lawyers recommends the use of secure communications channels when communicating personal information as an additional precautionary measure, although given the sensitivity of your information, we have taken all necessary measures on our part to keep your information secure.

Although we have taken all reasonable action to protect your personal information, there is no system that is completely secure or risk free.

Retention and Storage of Information

We keep personal and matter-related information only as long as is reasonably necessary to comply with our legal obligation, meet our clients’ needs, resolve disputes, and enforce our agreements. As a general rule, legal files are retained for at least seven years after completion of the related matter, except to the extent a longer period of retention is required by law or warranted by the circumstances of a given matter. After that period, records are destroyed or electronically deleted in a manner consistent with our data-retention policy. Electronic data is stored on secure and controlled-access servers and regularly backed up to prevent its loss.

Disclosure and Sharing of Information

We do not share your personal or case information with third parties except:

  • With your consent, to refer you or work with other professionals (e.g., expert witnesses, CPA).
  • As necessary to perform our legal services (e.g., filing with a court or government agency).
  • To comply with the law and to respond to law enforcement or regulatory authorities (e.g., court order, subpoena).
  • To protect the rights and property of our firm, our clients, or others.
  • As necessary in the event of a firm merger, acquisition, or consolidation that involves you, and notice will be provided.

We do not sell or otherwise provide client information to any third parties for commercial purposes.

Legal Confidentiality

Attorney-client privilege is a critical piece of law practice. All communications between clients and our lawyers are privileged, except in circumstances in which the lawyer must disclose the information by law (e.g., to prevent a crime, comply with a court order, or remove conflict of interest obligations). We periodically assess in detail our processes to assure maximum confidentiality, and will always alert you if a legal exception is called for.

International Transfer of Information

Our most important systems are hosted in Mesa, Arizona, however, we may store and process your data in other jurisdictions outside of the United States. In these cases, we will employ appropriate safeguards as provided in the U.S. data protection laws and as required under applicable international standards. We do not transfer your data to other jurisdictions without providing you with the rights and protections provided under such laws.

Your Information Rights

Cajo & Associates Lawyers is committed to protecting your rights in relation to your personal information. You have the right to, subject to applicable law:

  • Receive confirmation of whether or not we are processing your personal information and a copy of that information upon request;
  • Request correction of inaccurate, incomplete, or out-of-date personal information;
  • Request the deletion of your personal information where we no longer need it for the purposes of processing it (subject to statutory limitations on how long we can retain your personal data);
  • Object to or request restriction of the processing of your personal information in some circumstances;
  • Withdraw consent to our processing (where the processing is based on consent).

You have a right to opt out of marketing communications at any time.

Cookies and Third Party Analytics

Our website (https://cajoabogados.com/) may use cookies and other similar tracking technologies to help customize your experience, analyze traffic to the site, and optimize our offerings. Cookies are small data files placed on your machine that assist us in recognizing repeat visitors, remembering your settings, and serving up relevant content. These can be managed or disabled in your browser, but certain features of our site may not function to their best ability if cookies are turned off. We also employ well-respected analytics providers to collect specific, non-personal information such as pages visited, time on the site, and the sites which referred you to us. This data is for internal review purposes only and is not used for targeted ad solicitation. For more details, please see our Cookie Policy.

Third Party Website Links

Articles on this website may link to third party websites or other resources that are not operated or controlled by Cajo & Associates Lawyers. This Privacy Policy does not cover those sites and we are not responsible for the privacy practices and/or information practices of those third parties. We recommend that you carefully review the privacy policies of any external sites.

Children’s Information

Cajo & Associates Lawyers (Cajo & Associates) does not knowingly collect personal information from children under 13. Cajo & Associates’s Services and website are designed for adults and businesses. If Cajo & Associates becomes aware that a child under 13 has provided Cajo & Associates with personal information, it will use commercially reasonable efforts to delete such information from its files.

Virtual Law Service Privacy

We provide legal services to clients throughout the country via telephone, video, virtual desktop, and cloud-based applications. To protect communications with clients made by any means, including video conference, telephone conference, or the sharing of documents in electronic form, we use additional measures to encrypt our communications. We conduct all virtual meetings on encrypted platforms. Clients receive instructions on how to securely share documents with us, and we suggest that clients use private, secured networks when accessing our virtual services.

Notifying You if a Data Breach Occurs

In the rare occurrence of a data breach involving your personal information, or information contained in or pertaining to a case registered in one of our systems, we will provide prompt and full disclosure. The processes we typically employ are:

  • Immediate investigation / containment.
  • Notification of any affected individuals as soon as practicable, including particulars of the nature and scope of the breach.
  • Notification of appropriate authorities (as may be statutorily required).
  • Implementation of remedial measures to prevent further similar occurrences.

We take seriously the transparency we provide clients and others affected to ensure that any such incident is fully managed.

Client Testimonials and Law Firm Case Studies

We may at times ask permission to include anonymized testimonials or summaries of outcomes achieved in work we perform for you for purposes of marketing our services. We will never disclose any personal information or identifying information without your express, written permission. Any testimonials published in print or on a website seeking feedback or potential new business have been reviewed and approved by the clients who are referenced therein so as to fully comply with applicable standards of client confidentiality and privacy. You can view some of our approved testimonials on our Testimonials page.

Personal Information Privacy for Accounting and Consulting Services

In addition to legal representation, we provide consulting and accounting outsourcing services. Privacy of financial and business information provided in the above-mentioned activities is protected in the same manner as legal assistance. Our consultants and accountants complete strict data protection training and confidentiality undertakings. We comply with the industry best practices with respect to corporate and financial information.

Corporate and Client Privacy Policies

For our corporate and business clients, we understand that proprietary, financial, and employee information is particularly sensitive. We implement case-specific confidentiality agreements and data handling protocols to keep your company’s information confidential. We provide access to corporate files only to attorneys and staff members assigned to work on your matter. Our attorneys are particularly experienced in representing clients in litigation involving privileged business communications, mergers and acquisitions, and regulatory compliance.

Security of Remote or Hybrid Work Environments

For purposes of flexibility and operational efficiencies, some of our people may work remotely or in a hybrid work environment. We have comprehensive security policies in place with respect to remote access, including encrypted devices, secure VPN connections, and multi-factor authentication. They are subject to audits that ensure compliance with our data security policies regardless of their work environment.

Updates and Amendments to this Privacy Policy

We may revise this Privacy Policy periodically to account for changes in law, technology, or our business practices. We will inform clients by email and update the effective date at the top of this policy when we make a material change. Both are good reasons for you to check back on this page from time to time to make sure you are well informed about our privacy practices. If any change is made, your continued use of our services or website following the posting of such change will constitute acceptance and be deemed approval of the revised policy. For the most current version, please visit our Privacy Policy page.

How to Reach Us with Privacy Concerns

If you have any questions, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please write to our Data Protection Officer at:

Cajo & Associates Lawyers
The operational address: 5678 E Brown Rd Ste 94, Mesa AZ 85205 USA
Telephone numbers for your requests: (480) 489-8202
Email for your privacy requests: [email protected]
Website: https://cajoabogados.com/

All privacy and data protection inquiries will be dealt with in a timely manner and efforts will be made to resolve any complaint to your reasonable satisfaction. For general inquiries, you may also use our Contact Cajo & Associates page.

Consent and Acknowledgment

By employing Cajo & Associates Lawyers in a legal, consulting, and/or accounting capacity or from your computer accessing our website, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy. Your trust is extremely important to us. We welcome the opportunity to demonstrate our commitment to maintaining complete privacy and confidentiality in every phase of our professional work.

Effective Date, Jurisdiction, and Governing Law

This Privacy Policy, and terms of use, is effective June 1, 2024. This Privacy Policy is governed by applicable State of Arizona laws and applicable federal law. To the extent there is a conflict between the policy and the statutory and/or regulatory requirements of any legal jurisdiction, the statutory and/or regulatory requirements shall control. If you have questions or need additional information regarding your privacy rights or our privacy practices, please contact us or review our Terms of Use.